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Guarantees & Return Policy

By purchasing the product from our company (hereinafter the Seller), you can expect compliance with the warranty obligations, including warranty and post-warranty service. The warranty also applies to all services provided by our company's technical specialists.
If you discover any malfunction of the product during the warranty period, you need to fill out a complaint form and send it to the manufacturer's service centers specified in the warranty card or in the user manual. You can also request assistance in organizing maintenance and repair at the manufacturing factory from our specialists:
  • Warranty repair is free of charge.
  • The customer will pay for the delivery and repair costs if the product's malfunction is due to the customer's fault.
All issues relating to the replacement and return of the equipment shall be resolved in full accordance with Russian legislation.
Equipment of adequate quality is not subject to replacement or return, according to paragraph 11 of the List of non-food items of adequate quality not subject to return or replacement for similar goods.
The decision concerning the return, replacement, or repair of defective equipment is made by the manufacturer of the equipment and is implemented through the seller or through a service center chain.

All TOCMASPRIBOR products

The group «New Technologies» offers products from the plant TOCMASPRIBOR: breaking machines, copra, hardness testers, friction machines, testing machines, gramometers
  • Bursting machines TOCMASPRIBOR
    Bursting machines
    IR, IP, P-6, etc.
  • Hardness testers TOCMASPRIBOR
    Hardness testers
    TB, TSH, TR, TRP, TC, TRS, etc.
  • Testing machines TOCMASPRIBOR
    Testing machines
    VL, ZTM, THEM, RM, CU, etc.
  • Copra TOCMASPRIBOR
    Copra
    IO, KM, etc.
  • Index Settings TOCMASPRIBOR
    Index Settings
    IIRT et al .
  • Hardness measures TOCMASPRIBOR
    Hardness measures
    MTB, MTV, MTR, MTSD, etc.
  • Test chambers TOCMASPRIBOR
    Test chambers
    STI, KKM, KS, ATK, IR, etc.
  • Dynamometers TOCMASPRIBOR
    Dynamometers
    DORM, DOSM, DPU, etc.
  • Software and hardware complexes TOCMASPRIBOR
    Software and hardware complexes
    PTK Puma-2, etc.

NEW TECHNOLOGIES GROUP

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